cox business email settings outlook app android .net

The best fix to this problem is to DUMP YOUR COX e-mail account, or route it through Gmail as one of the previous posters suggested.

It works on some phones but not on others - same device, same servers, same settings. The frustrating part is that the usual fix is to be sure to check 'Log-in required,' and enable SSL security, then make sure the port is set to either 465 or 587, but that doesn't always do the trick. This has been an issue on Windows phones for some time and now the problem exists on the Incredible, Droid, Droid 2, X, Ally, etc.I work in a Verizon retail store and tackle this problem on a daily basis (not exaggerating). Just as a heads up to you worried that this is an Incredible-only problem, it is not. Thanks Mod for moving this to the correct forum ) Hopefully they can resolve this or I'll have to ditch the phone and head back to my old phone. HTC informed me that they are going to elevate this issue to the next level of support (which could take up to 14 days). It took a very long time to get a support person on the phone but when I eventually spoke with someone they drilled deep into the problem and drug in many others on their team. (They tried a couple of incredible phones).įYI. The HTC support team was able to use different mobile devices on the Verizon network to connect to the cox outgoing server (which means the server is just fine), but they were unable to get any incredible to connect to the cox outgoing server.

I spoke with Cox, Verizon and eventually HTC tech support about the issue and after several hours of research (the last 1.5 hrs done by HTC) it was discovered that the incredible is unable to connect to the Cox outgoing smtp server for the west coast (). The same issue occurs if you use other android email clients that you download. I just set up my cox POP email on the incredible's email client and I can only read incoming mail from the POP email server but can not send email via the SMTP outgoing server. Just a heads up that your Cox POP email might not work properly on the incredible.

Cox business email settings outlook app android .net